Last updated: 23 May 2026.
1. Who we are & acceptance
community.group is operated by Cultural Educational Association CIC (“CEA”, “we”), a UK Community Interest Company. By creating an account or using the service you agree to these Terms and to our Privacy Notice.
2. Eligibility
You must be old enough to use an online service under UK law. We run the service safe-by-default (a chronological feed with no recommender or engagement-profiling), so the community features are broadly available; a residual over-18 gate applies only to any adult-only features we may offer, for which you provide your date of birth.
3. Your account
Keep your credentials secure; you are responsible for activity under your account; tell us of any unauthorised use. We may suspend accounts to protect the service or comply with the law.
4. Acceptable use
You must not post or do anything that is illegal; child sexual abuse or exploitation material; harassment, threats or hate; incitement to violence or extremism; spam, fraud or impersonation; infringing of others’ rights; or that creates a clear safety risk. You must not misuse the platform to coordinate abuse or evade moderation.
5. Your content
You keep ownership of content you post. You grant CEA a licence to host, display and distribute it within the service to operate the community. You are responsible for what you post and confirm you have the right to post it.
6. Community features
The home feed is shown in chronological order. We run the service safe-by-default: no automated recommender, engagement ranking or nudge mechanics operate by default. Reactions, follows and spaces are basic community features. We would only enable a recommender following a deliberate decision with appropriate safeguards, and would update the Privacy Notice first. See it for how the related data is used and your right to object to any profiling.
7. Moderation & enforcement
We operate human-overseen moderation. We may remove or restrict content, and suspend, ban or limit accounts, for breaches of these Terms or the law. AI may assist moderation (detecting, flagging, prioritising, temporarily rate-limiting, queueing for review), but final enforcement decisions affecting your access, visibility or standing are made under human governance and administrator review. You may report content and appeal enforcement decisions; we keep audit records of moderation actions.
8. Reporting & complaints
Three separate routes: (1) report content in-product, including illegal-content and child-safety fast-paths; (2) appeal a moderation decision that affected you at /community/appeals, where a person reviews it; (3) complain about the service or how we handle your data via our contact page — and, if unresolved, to the ICO (data) or Ofcom (online safety) as applicable.
9. Availability, changes & termination
The service is provided “as is”; we may change or discontinue features. You may close your account; we may terminate access for breach or legal reasons. We may update these Terms; continued use after material changes constitutes acceptance.
10. Liability
Nothing in these Terms limits liability that cannot be limited by law. Otherwise, to the extent permitted by law, CEA is not liable for indirect or consequential loss.
11. Governing law
These Terms are governed by the law of England and Wales, subject to your non-excludable statutory rights.
12. Contact
Cultural Educational Association CIC — via our contact page.